Plain-language summary
We collect only the information needed to serve clients, operate the portal, protect the Site, and comply with law.
We do not sell personal information or use this Site for cross-context behavioral advertising. Project information may be handled by trusted providers that help us host, secure, communicate, store files, and deliver the services a client requests.
1. Scope
This Privacy Policy applies to IMA Digital Solutions Corp ("IMA," "we," "us," or "our") and to information processed through this website, the Client Portal, project questionnaires, communications initiated through the Site, and the delivery of our websites, software, social media, marketing, advertising, creative assets, reports, and other digital products or services.
Third-party websites and services—including WhatsApp, social networks, advertising platforms, domain registrars, hosting companies, payment processors, and identity providers—operate under their own privacy notices. We encourage you to review those notices before using those services.
2. Information we collect
Information you provide
- Business name, industry, products, services, audience, goals, timeline, project requirements, preferences, and questionnaire responses.
- Content, logos, photographs, videos, documents, account links, access details, and files you choose to provide for a project.
- Messages and communications sent by email, WhatsApp, forms, or the Client Portal.
- Service and package selections, proposals, order status, project status, approvals, support requests, and delivery records.
Account and authentication information
When you use secure sign-in, the platform may provide an account identifier, email address, and, when available, your name or display name. We use this information to associate private requests, projects, orders, and files with the correct account.
Technical information
Our hosting and security providers may automatically process information such as IP address, browser and device type, requested pages, date and time, referral data, diagnostic events, and security logs. This information supports reliable delivery, authentication, fraud prevention, troubleshooting, and protection against misuse.
Payment information
This Site does not currently collect payment-card details. If online payments are added, payment information will be processed by the identified payment provider under its own terms and privacy notice. IMA may receive transaction details such as amount, date, status, and a limited payment reference, but should not receive full card numbers from the processor.
3. How we use information
- Review requests, prepare proposals, communicate with clients, and deliver selected services or products.
- Create and administer projects, orders, timelines, revisions, warranties, support, and secure downloads.
- Authenticate users and keep each client's portal records separated.
- Operate, maintain, secure, test, improve, and troubleshoot the Site and our business systems.
- Prevent fraud, unauthorized access, abuse, infringement, and other unlawful activity.
- Maintain business, tax, accounting, dispute, and compliance records.
- Enforce contracts and protect the rights, safety, property, and integrity of IMA, our clients, and others.
Where applicable, we process information to perform or prepare a contract, comply with law, pursue legitimate business and security interests, and obtain consent where consent is legally required.
5. Retention and security
We retain information for the period reasonably necessary to evaluate and perform services, maintain client and business records, provide support, resolve disputes, enforce agreements, satisfy tax or legal obligations, and protect the Site. Retention periods vary according to the type of record, project status, contractual commitments, legal requirements, and security needs.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process. No website, transmission, storage system, or security control can be guaranteed to be completely secure. Clients should not send unnecessary sensitive personal information, passwords, full payment-card numbers, Social Security numbers, health records, or regulated data through ordinary project fields unless we have expressly agreed in writing on an appropriate method and scope.
Our providers may process information in the United States and other countries. Where required, we use legally recognized safeguards for international transfers.
6. Your choices and privacy rights
Depending on where you live and subject to applicable exceptions, you may have rights to request access, correction, deletion, portability, restriction, or information about how personal data is used and disclosed. You may also withdraw consent where processing is based on consent and opt out of nonessential marketing communications.
To protect account security, we may verify your identity and authority before completing a request. We may retain information when required for contracts, accounting, fraud prevention, dispute resolution, legal compliance, or another lawful purpose. Authorized agents may submit requests where permitted by law and may be asked to provide proof of authority.
Children
Our Site and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child submitted information, contact us so we can review and address the request.
7. Changes to this Policy
We may update this Privacy Policy to reflect changes in our services, technology, vendors, or legal obligations. The version and effective date above identify the current Policy. Material changes will apply prospectively and will be communicated when required by law.
8. Contact us
For privacy questions or requests, contact IMA Digital Solutions Corp at ima.digitalapp@gmail.com. Please use the subject line “Privacy Request” and describe the request and the account or business involved.